Diploma in Community Services Course

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Why Choose This Course

The Diploma of Community Services is a nationally recognised qualification designed for individuals who are passionate about supporting others and making a meaningful impact in their communities. This comprehensive course provides students with the practical skills and theoretical knowledge needed to work effectively in the community services sector.
Throughout the program, students develop expertise in key areas such as case management, counselling, advocacy, and group work. These skills are essential for working with diverse individuals and social groups, including the elderly, people with disabilities, youth at risk, and those experiencing homelessness. The course also fosters a deep understanding of social issues, cultural diversity, and human behaviour, empowering graduates to promote inclusion and drive positive change.
A key feature of the diploma is its blend of classroom learning and hands-on experience. Students participate in supervised field placements, gaining valuable real-world exposure and building confidence in professional settings. This practical component ensures graduates are job-ready and equipped to handle the challenges of community work.
Ideal for those seeking careers in welfare services, community support, or case management, the Diploma of Community Services also serves as a pathway to further study in areas such as social work or human services. Whether you’re beginning your career or looking to advance, this qualification provides a strong foundation for long-term success in the sector.
This course is available in major cities including Melbourne, Sydney, Brisbane, Adelaide, Canberra, Perth, and Hobart, as well as virtually across Australia, offering flexible learning options to suit your lifestyle and goals.

Prerequisites

Candidates can achieve this certification by passing the following exam(s).

The diploma in community services

The certification exam can be registered and attempted within 3 months of course/module completion at our training centre on weekdays during normal business hours (excludes public holidays)

Outline

  • CHC52015 – Provide person-centred services
  • CHC52016 – Develop and manage community programs
  • CHC52017 – Promote social, emotional and physical wellbeing
  • CHC52018 – Respond to critical situations
  • CHC52019 – Manage service delivery
  • CHC52020 – Develop policy and research
  • CHC52021 – Coordinate volunteers
  • CHC52022 – Develop and maintain professional networks
  • CHC52023 – Work with cultural diversity
  • CHC52024 – Ethical behaviour
  • CHC52025 – Legal responsibilities

Books

  • Course material for the diploma in Community Services provided

Delivery

  • Instructor-led Classroom Training at our premises
  • Live Virtual Online Training attend in real-time from anywhere
  • In-House Training at your premises (4+ participants)

Skills Gained

  • Develop workplace communication strategies
  • Manage and lead person-centred approaches
  • Manage programs in the community services sector
  • Reflect and lead professional practice

Audience

  • Case manager
  • Social worker
  • Youth worker
  • Community development worker
  • Mental health worker
  • Family support worker

Objectives

  • Develop practical skills to support individuals and communities in diverse settings.
  • Learn to assess client needs and deliver tailored support services.
  • Understand legal, ethical, and compliance requirements in community work.
  • Gain expertise in case management and advocacy for social change.
  • Build communication and interpersonal skills for effective client engagement.
  • Complete industry placements to apply knowledge in real-world environments.

Terms & Conditions

The supply of this course is governed by our terms and conditions. Please read them carefully before enrolling, as enrolment is conditional on acceptance of these terms and conditions. Proposed course dates are given, course runs subject to availability and minimum registrations.

Frequently Asked Questions (FAQ's)

What is the Diploma in Community Services about?

This course prepares learners to support individuals and communities through case management, advocacy, and service coordination.

Yes, most providers require completion of Year 12 or equivalent and a satisfactory language, literacy, and numeracy assessment.

Who should enrol in this course

It is ideal for those seeking careers in community services, social support, or welfare organisations.

Graduates can work as community service workers, case managers, or support coordinators in government and non-profit sectors.

$72,000

Average annual salary for community services professionals in Australia.

68%

Employers prefer or require a Diploma in Community Services for related roles.

15%

Year-on-year growth in job opportunities in community services across Australia.

95,000+

Active community services professionals working nationwide.

3,500+

Australian organisations employ qualified community services staff.

96%

Average student satisfaction rate for community services training programs.

Our Accreditations

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